General correspondence

Fax reports and correspondence, including the worker’s claim number, to:
Fax (local): 902-491-8001 
Fax (toll-free): 1-855-723-3975 (1-855-SAFEWORK)

Billing correspondence

For questions and information about WCB billing issues, WCB fees and payment rates, audit-related issues or the Enhanced Physician Services program, contact:

Cody Smith
Health Services Portfolio Manager
902-491-8356
1-800-870-3331
Fax: 902-491-8232
HealthServicesInbox@wcb.ca

Please note: for privacy purposes, please include only the workers’ claim number if contacting the WCB via email

Case-related correspondence

For questions and information about a specific worker’s claim (claim number required), contact:

WCB Case Worker or Medical Advisor
902-491-8999 
1-800-870-3331