WCB contact information

WCB contact information

Contact the Workers’ Compensation Board (WCB) if you still have questions about WCB services or how to help an injured worker.

General correspondence

Fax reports and correspondence, including the worker’s claim number, to:
Fax (local): 902-491-8001 
Fax (toll-free): 1-855-723-3975 (1-855-SAFEWORK)

Billing correspondence

For questions and information about WCB billing issues, WCB fees and payment rates, audit-related issues or the Enhanced Physician Services program, contact:

Cheryl Gillette
Coordinator, service provider relationships
Health and Extended Benefits, WCB
902-491-8356
1-800-870-3331
healthservices@wcb.gov.ns.ca

Please note: for privacy purposes, please include only the workers’ claim number if contacting the WCB via email

Case-related correspondence

For questions and information about a specific worker’s claim (claim number required), contact:

WCB Case Worker or Medical Advisor
902-491-8999 
1-800-870-3331

Other correspondence

For questions and information about new treatment protocols, expectations of the role of the WCB medical advisors and professional obligations under the College of Physicians and Surgeons of Nova Scotia regarding WCB legislation (including privacy and patient information), contact:

Lisa MacAulay
Director, Health and Extended Benefits
Workers’ Compensation Board of Nova Scotia
902-491-8375
1-800-870-3331
Fax: 902-491-8232
lisa.macaulay@wcb.ns.ca