WCB contact information

WCB contact information

Contact the Workers’ Compensation Board (WCB) if you still have questions about WCB services or how to help an injured worker.

General correspondence

Fax reports and correspondence, including the worker’s claim number, to:
Fax (local): 902-491-8001 
Fax (toll-free): 1-855-723-3975 (1-855-SAFEWORK)

Billing correspondence

For questions and information about WCB billing issues, WCB fees and payment rates, audit-related issues or the Enhanced Physician Services program, contact:

Cody Smith
Health Services Portfolio Manager
902-491-8356
1-800-870-3331
Fax: 902-491-8232
HealthServicesInbox@wcb.ca

Please note: for privacy purposes, please include only the workers’ claim number if contacting the WCB via email

Case-related correspondence

For questions and information about a specific worker’s claim (claim number required), contact:

WCB Case Worker or Medical Advisor
902-491-8999 
1-800-870-3331