General correspondence
Fax reports and correspondence, including the worker’s claim number, to:
Fax (local): 902-491-8001
Fax (toll-free): 1-855-723-3975 (1-855-SAFEWORK)
Billing correspondence
For questions and information about WCB billing issues, WCB fees and payment rates, audit-related issues or the Enhanced Physician Services program, contact:
Cheryl Gillette
Coordinator, service provider relationships
Health and Extended Benefits, WCB
902-491-8356
1-800-870-3331
healthservices@wcb.gov.ns.ca
Please note: for privacy purposes, please include only the workers’ claim number if contacting the WCB via email
Case-related correspondence
For questions and information about a specific worker’s claim (claim number required), contact:
WCB Case Worker or Medical Advisor
902-491-8999
1-800-870-3331