MSI Billing

MSI Billing

You are ultimately responsible for your billing, even when the role is delegated to your support staff. It’s important to stay up-to-date on the latest billing rules.

Optimal and accurate billing 

The following documents are the foundation to optimal and accurate billing: 

  • MSI Physician’s Manual
    This manual contains essential information for proper billing, including rules for billing fees, requirements when making submissions for payment and the fee schedule. It’s one of the most critical documents to know and understand when it comes to billing.  
  • MSI Physician's Bulletins
    The bulletins provide updates about new or revised fees, preamble changes and information on payment programs. They also contain clarifications about billing rules, which will help ensure you and your staff are billing correctly. Bulletins are published several times a year. Sign up to be notified whenever a new Physician's Bulletin is published.

Billing inquiries

All billing inquires should be directed to Medavie Blue Cross/MSI. 

MSI Assessment Customer Service



Support is also available from Doctors Nova Scotia. Please use the DNS contact information below.


Derek Law
Compensation manager, fee-for-service
1-800-563-3427 ext. 4916
Jessica Moore
Compensation manager, Master Agreement and Fee Schedule
1-800-563-3427 ext. 4922