Managing Conflict: Communication in High-Stress Environments

This interactive session will help equip physician leaders with practical tools and insights to navigate conflict effectively in high-pressure, clinical settings. Participants will explore strategies for appreciating diverse perspectives, regulating emotional responses and communicating clearly under stress.  Through reviewing theories, evidence-informed practices and guided discussion opportunities, attendees will gain confidence in managing difficult conversations and fostering collaborative solutions.

Scott Furlotte is a Conflict Resolution and Mediation Consultant. Scott holds a Master of Science in Business Psychology from the University of Hertfordshire and an undergraduate degree from Harvard University. Scott serves as a faculty member with the Nova Scotia Community College in the School of Health and Human Services, and with Acadia University’s Department of Psychology. Scott has consulted on the topic of conflict and change both nationally and internationally.

Email Jane Bolivar, Manager, to register.